We’re Here to Help

To direct you to the best team, please choose one of the options below

Our phone lines are open Monday to Friday, 9am - 5pm, and our live chat is available daily from 8am - 8pm. We aim to respond within 24 hours.

Our registered address is Southgate Chambers, 37 Southgate Street, Winchester, SO23 9EH. Please note that this is an office location only, with no trees on site.

Christmas Opening Hours and Deliveries

We will be closed on the following dates: Tuesday 24th - Thursday, 26th December 2024, Wednesday, 1st January 2025

There will be no deliveries or sales phone support from Monday, 23rd December 2024 to Friday, 3rd January 2025.

Please note that for orders placed after 15th November 2024, additional time for delivery should be expected over the festive period. As we approach late November, deliveries are likely to arrive in the new year.

For trees ordered from our growers in Europe, custom frames and/or orders with planting services, delivery with be from the week commencing Monday 20th January 2025 onwards.

Got a question?

From choosing the perfect pleached trees to ordering, delivery, planting, and care, our comprehensive FAQs have you covered.