We’re Here to Help

To direct you to the best team, please choose one of the options below

Our phone lines are open Monday to Friday, 9am - 5pm, and our live chat is available daily from 8am - 8pm. We aim to respond within 24 hours.

Our registered address is Southgate Chambers, 37 Southgate Street, Winchester, SO23 9EH. Please note that this is a registered office location only with no trees on site, and it is used solely for official communications with HMRC and Companies House. If you require our correspondence address, please request this by email.

Christmas Opening Hours and Deliveries

We will be closed on the following dates: Monday 22nd - Friday, 26th December 2025 and Wednesday, 1st January 2025

Please note that for orders placed after 22nd November 2024, additional time for delivery should be expected over the festive period. As we approach early December, deliveries are likely to arrive in the new year.

For trees ordered from our growers in Europe, custom frames and/or orders with planting services, delivery with be from the week commencing Monday 19th January 2025 onwards.

Got a question?

From choosing the perfect pleached trees to ordering, delivery, planting, and care, our comprehensive FAQs and Tree Finder quiz have you covered.